Can ShipStation integrate with warehouse scales for automated weight input?
Yes. ShipStation supports automated weight input from connected scales, but the setup works best when the warehouse is using a compatible workflow. ShipStation’s help documentation says most HID-compliant USB scales can be used when they are connected directly to the workstation and used through ShipStation Connect. From there, users can pull shipment weight into ShipStation […]
Why is it important for a distribution center to capture product weight and dimensions at receiving?
For distribution center managers and warehouse operations leads, this matters much earlier than most people expect. The moment a product enters the facility, its size and weight start influencing where it gets stored, how it gets handled, and what kind of space the operation has to reserve for it.If that data is missing or wrong […]
Is there software that eliminates manual measuring in shipping and warehouse operations?
Yes. Shipping and warehouse operations use dimensioning software with connected measuring devices to replace manual measuring with an automated capture process. Instead of using tape measures and entering dimensions by hand, the system records parcel or pallet length, width, height, weight, images, and barcode data in a structured workflow. In most operations, the software works […]
What is the delivery time for a vMeasure dimensioner?
It will take around 48-72 hours from the receipt of the order to ship the device from India. For the USA, we offer two-day shipments from our partner’s Ohio, Columbus, and Grove City facilities
How does vMeasure handle reflections & nearby objects?
Reflections: Ideally, vMeasure works best when it is under ambient lighting. But sharp lighting, esp. at angles, can come in from any side. Keeping this in mind, vMeasure’s machine learning algorithm can dismiss most of the reflections and focus on the object to be dimensioned. Also, reflections can come not only from the item to […]
Do I have to buy the scale from you?
No, you do not have to buy a scale from us. But you need to confirm that the scale you will be plugging into vMeasure is compatible with our system. So kindly reach out to vmeasure@visailabs.com to confirm the same
How do I get a quote for the vMeasure dimensioner?
You can request a quote for the vMeasure solution from sales@visailabs.com Alternatively, you could also buy it online from within our pricing page
What are the warranty terms for vMeasure Parcel Ultima?
vMeasure dimensioners are covered under a perpetual (lifetime) hardware warranty as part of the vMeasure subscription model. Hardware Conditions: Should any defects be found and reported during the term of the warranty, VisAI labs will replace the equipment free of charge Please note that the warranty applies only for defects in workmanship and materials If […]
What countries do you ship to?
We have currently shipped to 53 countries across the globe. In addition, we can ship our solution globally through FedEx, UPS, and DHL partners It will take around 48-72 hours from the receipt of the order to ship the device from India. For the USA, we offer two-day shipments from our partner’s Ohio, Columbus, and […]
Where will the device be shipped from?
The device is manufactured in our manufacturing facilities in Chennai, India, and shipped worldwide within 2-3 weeks. We also have local distributors in many major countries who can ship the device to you in <1 week. Kindly connect with sales@visailabs.com to understand the exact lead time for the device to reach.