How our volumetric weighing machine recovered revenue for a global shipping company?
Process
Case Study Summary
Problems faced by the Client
Since the data capture was manual, the capacity to acquire valuable insights and make informed decisions based on data was limited.
Tracking important metrics such as delivery time, accuracy, and order fulfillment became tough without accurate and automated data, hindering process improvement and efficiency.
The company felt it difficult to comply with customs regulations and faced clearance delays because inaccurate dimensions did not allow their packages to conform to the norms during the outbound process. This slowed down delivery and impacted customer satisfaction.
The warehouse associates heavily relied on manual data recording methods that limited the visibility of the order throughout the chain.
The maintenance of shipping records proved to be problematic as they were often inaccurate, and on some occasions, the ordered SKU weren’t the same as the one received and there was no way to verify it because of the manual process. This created a problem with inventory management.
It was difficult to maintain unloading schedules of multiple shipments that came in from across geographically dispersed regions as order verification was manual and slow.
The IT team couldn’t support the aspirations of the logistics team with regards to the scalability of the systems since their time and resources were limited.
Because the parcel data collection was mostly done manually, it was difficult to push dimensional data to the WMS automatically, and this made the data insecure.
The organization’s technological framework was inadequate to facilitate advanced integrations.
Damaged groceries and pilferage raised due to misplacement of the SKUs and the limited knowledge of their nature. It reduced the firm’s profit-margin.
The company failed to restock and supply goods to their retail stores at the right time because of inefficient inventory management practices which resulted in lost business opportunities.
Some of the edibles were turning rancid while other goods expired. This decreased customer satisfaction.
The company’s WMS was acting on inaccurate DIMs and as a result, the warehouse associates were misinformed regarding SKU placement.
The shipping records maintained were inaccurate and for few cases, it was missing. This manual dimensioning method made difficulties in tracking shipment and managing inventory.
During the peak or festive seasons, the measuring of packages turned out to be more time-consuming that many packages were stagnant for prolonged period affecting the deadlines.
The team couldn’t scale the warehouse operations and manage them without increasing their IT resources, that raised a question for a proficient backup and managing software.
Since most of the data capture was manual and on paper, integrating those collected information into their existing system was difficult and made it vulnerable to data loss.
The SKUs reaches the warehouse in assorted nature that the existing system had trouble identifying and segregating each in accordance with their nature, cost, size, etc.
Why do customers choose vMeasure volumetric weighing machine over other dimensioners?
How did the client benefit from vMeasure volumetric weighing machine?
What makes vMeasure the only vMeasure volumetric weighing machine capable of solving your needs?
