Dimensioners that measure anything from parcels to pallets
vMeasure Dimensioner
vMeasure_Dimensioner
Case Study

How our volumetric weighing machine recovered revenue for a global shipping company?

Industry
Global shipping and Fulfillment center
Product
Automated Dimensioner
Process
Inbound Process
Use case
Revenue recovery
Shipping Cost Reduction
Integration
Shipping Software

Case Study Summary

The client is a shipping and fulfillment company. They deployed the vMeasure dimensioner at their inbound station to capture parcel information and directly save the measured package’s image with base64 encoding.

vMeasure team worked on developing this custom feature that stored parcel images in base64 format.

The client uses these images to protect themselves from damage claims and further utilize them for parcel audit and insurance. They were able to recover significant lost revenue as well

Problems faced by the Client

Manual Data collection

Since the data capture was manual, the capacity to acquire valuable insights and make informed decisions based on data was limited.

Inability to track and analyze key metrics

Tracking important metrics such as delivery time, accuracy, and order fulfillment became tough without accurate and automated data, hindering process improvement and efficiency.

Lack of Compliance

The company felt it difficult to comply with customs regulations and faced clearance delays because inaccurate dimensions did not allow their packages to conform to the norms during the outbound process. This slowed down delivery and impacted customer satisfaction.

Lack of tracking and verifying system

The warehouse associates heavily relied on manual data recording methods that limited the visibility of the order throughout the chain.

Incomplete shipping records

The maintenance of shipping records proved to be problematic as they were often inaccurate, and on some occasions, the ordered SKU weren’t the same as the one received and there was no way to verify it because of the manual process. This created a problem with inventory management.

Missed unloading schedules

It was difficult to maintain unloading schedules of multiple shipments that came in from across geographically dispersed regions as order verification was manual and slow.

Scalability issues
The IT team couldn’t support the aspirations of the logistics team with regards to the scalability of the systems since their time and resources were limited.
Absence of integrated data
Because the parcel data collection was mostly done manually, it was difficult to push dimensional data to the WMS automatically, and this made the data insecure.
Inadequate technology
The organization’s technological framework was inadequate to facilitate advanced integrations.

Why did the customer choose vMeasure dimensioner machine to solve the above logistics problems?

With the deployment of vMeasure dimensioner, dimensioning parcel information took less than 1 second and covered most of their SKU sizes.
The compact design of vMeasure dimensioner took up limited space at the inbound station.
vMeasure helped the client by creating a feature where the measured parcel images were encoded in base64 format.
The integration with the vMeasure dimensioning system did not disrupt their existing operations.
Compared to other dimensioners, vMeasure was deemed by the company to offer superior cost-effectiveness.
vMeasure's became the most economical option and was found to cost 60% less than its immediate competitor.
vMeasure dimensioner comes with less moving parts and is built to work in a limited space.
The whole vMeasure took less space in the inbound station and could be assembled and installed within 20 minutes.

How did the client benefit from vMeasure volumetric weighing machine?

By utilizing the image capture function, the company was able to keep a record of its parcel condition which improved quality control and boosted customer satisfaction.
Improved throughput rate led to more customer orders and better business outcomes.
The company were now in a better position to recover revenue and dispute any damage claims or chargebacks with vMeasure which became the single source of truth.
Precision billing lowered shipping costs, potentially driving business growth.
By improving order verification through dimension mapping and photo verification, the company ensured that the right product is shipped potentially leading to increased customer loyalty.
More parcels were processed with vMeasure as compared to the earlier manual process.
The implementation of a dimensioning system at the inbound station significantly reduced the amount of manual effort required to measure parcels.
Customizable workflows available on vMeasure boosted productivity and automated data collection.
The team's ability to provide accurate DIMs resulted in a reduction in time spent on carrier chargebacks.
The automation of data capture led to an improvement in the quality and efficiency of records and data management processes.
The utilization of parcel images as evidence safeguarded the company against damage claims.
Automated data collection minimized the risk of using inaccurate information, increased overall reliability, and improved business decisions.

What makes vMeasure the only vMeasure volumetric weighing machine capable of solving your needs?

vMeasure is an highly adaptable dimensioning as a service solution which can capture the height, length, width, weight and image of the parcel/SKU in <1 second.
vMeasure Dimensioner
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
1.2 x 1.2 x 0.8 in*
3 x 3 x 2 cm
(* For items below 0.8 inches in height, a special envelope base plate is required)
Maximum Dimensions
(L – W – H​)
39.4 – 29.5 – 17.7 in​
100 – 75 – 45 cmhidden texttx
Accuracyhidden texttx
Cubes/Cuboids – 0.2 in / 0.5 cm​
Other Objects – 0.4 in / 1 cm
Mounted onhidden texttx
Table / Mobile Cart / Mechanical Conveyor
Data capturedhidden
  • Annotated SKU/Parcel image​
  • Additional SKU/Parcel image​
  • Custom fields for additional data capture during measurement
* For items below 0.8 inches in height, a special envelope base plate is required​
vMeasure Dimensioner
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
2 x 2 x 2 in​
5 x 5 x 5 cmhidden txthidden
Maximum Dimensions
(L – W – H​)
53.1 – 41.3 – 33.5 in
135 – 105 – 85 cmhiddden text hidden
Accuracyhidden
0.4 in / 1 cmhidden text hidden
Mounted onhidden
Table / Mobile Cart / Mechanical Conveyor
Data capturedhidden
  • Annotated image
  • Multiple angles of SKU/Parcel
  • Custom fields for additional data capture during measurement​
vMeasure Dimensioner
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
3.9 x 3.9 x 3.9 in​
10 x 10 x 10 cmhidden text hidden
Maximum Dimensions
(L – W – H​)
78.7 – 59.1 – 55.1 in​
200 – 150 – 140 cmhidden text hidden
Accuracyhidden
0.6 in / 1.5 cm​hidden text hidden
Mounted onhidden
Floor / Mechanical Conveyor
Data capturedhidden
  • Annotated image
  • Multiple angles of SKU/Parcel
  • Custom fields for additional data capture during measurement

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