How did a D2C apparel brand save shipping costs using vMeasure
DWS Systems?
Industry
Product
Process
Use case
Integration
Case Study Summary
Problems faced by the Client
The company were not well-positioned to dispute carrier chargebacks because of inaccurate dimensions and they had no proof to make their claim.
It was difficult to predict shipping costs because the shipment rates were constantly fluctuating, and the company had no idea whether they were charged exactly for the shipment.
Due to increasing shipping costs and unsuccessful attempts at disputing chargebacks, the company’s profitability decreased.
Manual dimensioning slowed down their order fulfillment speed since the staff had to verify measurements and order details a couple of items to ensure accuracy. Achieving speed was challenging since they packed most of their orders in polybags.
The dimensioning process was very slow as the staff had to reconfirm the measurements a couple of times especially for polybags.
Owing to the irregular nature of the parcels, it was difficult to get accurate dimensions using manual dimensions.
The IT team had limited time to assist in drastic makeover of their current systems to support the firm’s expansion decisions.
The team had issues with the scalability during the firm’s peak days, and this inability to scale their expanding perimeter was also due to lack of management systems.
Since most of the process were manual, the company was unable to integrate with other software because they could find no feasible way to digitalize any information that was on paper.
The company were not well-positioned to dispute carrier chargebacks because of inaccurate dimensions and they had no proof to make their claim.
It was difficult to predict shipping costs because the shipment rates were constantly fluctuating, and the company had no idea whether they were charged exactly for the shipment.
Due to increasing shipping costs and unsuccessful attempts at disputing chargebacks, the company’s profitability decreased.
Manual dimensioning slowed down their order fulfillment speed since the staff had to verify measurements and order details a couple of items to ensure accuracy. Achieving speed was challenging since they packed most of their orders in polybags.
The dimensioning process was very slow as the staff had to reconfirm the measurements a couple of times especially for polybags.
Owing to the irregular nature of the parcels, it was difficult to get accurate dimensions using manual dimensions.
The IT team had limited time to assist in drastic makeover of their current systems to support the firm’s expansion decisions.
The team had issues with the scalability during the firm’s peak days, and this inability to scale their expanding perimeter was also due to lack of management systems.
Since most of the process were manual, the company was unable to integrate with other software because they could find no feasible way to digitalize any information that was on paper.
Why do customers choose vMeasure DWS Systems over other dimensioners?
The vMeasure Dimensioning Solution
- The order details, along with the SKUs to be packed for the order, are displayed.
- The warehouse associate then scans the individual FNSKU to verify.
- Once all the items are verified using the FNSKU, the warehouse associate then packs the order and places the package on the vMeasure system.
- The warehouse associate scans the confirmation barcode to trigger the measurement on the vMeasure system.
- Once the measurement is triggered, the vMeasure system automatically dimensions the package and updates the corresponding data to Ship-Station
- The vMeasure system returns to the order ID scan screen automatically once the data upload to ShipStation is complete.