Case Study
How an OEM wholesale distributor saved on shipping through vMeasure Automated Dimensioner?
Industry
OEM manufacturer
Wholesale distributor
Product
Static Dimensioning System
Process
Outbound Logistics
Use case
Shipping Cost Reduction
Integration
Multi carrier shipping software
Software Integrated
Shipstation
Case Study Summary
The client is a OEM manufacturer and wholesale distributor of electrical and electronics goods.
vMeasure dimensioner was deployed in the pack-station and integrated with ShipStation software to provide accurate DIMs for the right carrier rate identification.
vMeasure also lists the SKUs in each order (reverse API call from Shipstation) by custom modification of the vMeasure touch screen UX, so that the client can order verification in-situ on the dimensioner without moving to another application/screen.
The client can now see increased parcel throughput at their packing stations with lower and more predictable shipping costs and increased customer satisfaction as each order is verified at the packing site before shipping.
Problems faced by the Client
Optimize operational costs
As the only wholesale distributor of their own products, the client was under heavy pressure to optimize operational costs with shipping
Lack of new warehouse space
The fast business expansion seen during the pandemic and the lack of new warehouse space near the centralized manufacturing center meant that the client had to ship more orders using the same fulfillment centers
Reduced customer satisfaction
Due to the high volume of orders managed in a limited space, sometimes wrong SKUs are picked for each order and packed, leading to reduced customer satisfaction
Low parcel throughput
Low parcel throughput at the packing station due to manual dimensioning for data input into the system
Accuracy variance
The accuracy variance in the manual dimensioning data to actual dimensioning data led to high shipping surcharges and a lack of predictability in shipping charges
High Returns
High Returns leading to increased operational costs because wrong items were being packed and sent
No space for a desktop
There would be no space for a desktop if the dimensioner was placed in the packing station
Native integrations
Most dimension solutions in the market did not allow for native integrations. They only provided hotkey integrations
Complex integrations
The IT team could not make complex integrations due to lack of resources and was not able to keep up with the logistics team’s project timelines.
Business Problems
Optimize operational costs
As the only wholesale distributor of their own products, the client was under heavy pressure to optimize operational costs with shipping
Lack of new warehouse space
The fast business expansion seen during the pandemic and the lack of new warehouse space near the centralized manufacturing center meant that the client had to ship more orders using the same fulfillment centers
Reduced customer satisfaction
Due to the high volume of orders managed in a limited space, sometimes wrong SKUs are picked for each order and packed, leading to reduced customer satisfaction
Logistics Problems
Low parcel throughput
Low parcel throughput at the packing station due to manual dimensioning for data input into the system
Accuracy variance
The accuracy variance in the manual dimensioning data to actual dimensioning data led to high shipping surcharges and a lack of predictability in shipping charges
High Returns
High Returns leading to increased operational costs because wrong items were being packed and sent
IT Problems
No space for a desktop
There would be no space for a desktop if the dimensioner was placed in the packing station
Native integrations
Most dimension solutions in the market did not allow for native integrations. They only provided hotkey integrations
Complex integrations
The IT team could not make complex integrations due to lack of resources and was not able to keep up with the logistics team’s project timelines.
Why did the customer choose vMeasure dimensioning system to solve the above logistics problems?
Dimensioning Capability
Integration
On-Screen Customization
Physical Characteristics
Benefits accrued by the client by using vMeasure dimensioning system
What makes vMeasure the only static parcel dimensioner capable of solving your needs?
vMeasure is an highly adaptable dimensioning as a service solution which can capture the height, length, width, weight and image of the parcel/SKU in <1 second.
