Dimensioners at the price of a coffee per day

Case Study

How did a fulfillment center improve the throughput rate by replacing manual dimensioning with automated dimensioning & custom workflows?

Industry
eCommerce
Product
vMeasure Dimensional Scanner

Process

Outbound Logistics
Use case
Order Dispatch Accuracy
Parcel Insurance
Integration
Warehouse Management system

Case Study Summary

The client is a fulfillment center who implemented vMeasure at the packing station to get accurate dimensions by replacing the laser-based dimensioning system.
Their entire workflow, including the SKU Incoming Tracking and Barcode Validation, was built and customized by the vMeasure Team to fit their dimensioning flow.
The implementation of vMeasure allowed the client to dimension SKUs much faster and simplified their workflow by eliminating manual data input on the WMS.

Problems faced by the Client

Manual data input and upload
The company performed most of the data input and upload process manually despite having a laser-based dimensioner.
Low customer satisfaction

Sometimes, wrong parcels were shipped to the customersbecause the orders got mixed up at the packing station. This impacted customer satisfaction.

Difficulty in Revenue Recovery
The company wasunable to recover revenue lost due to chargebacks.
Improper Slotting Mechanism

Low picking efficiency arising from improper slotting mechanism transformed into low throughput at the packing station.

Inefficient Dimensioning Flow

The dimensioning flow was inefficient as it was manual, and the dimensioning system did not have features to expedite their workflow.

Bulky Laser-based dimensioner

The old dimensioner’s design was very bulky. It took up a lot of space in the packing station, restricting movements and decreasing productivity.

Lack of customizable workflows

The current dimensioning solutions couldn’t keep up with the company’s dimensioning workflow due to a lack of customizable workflows.

Resource allocation difficult for complex integrations

The IT team could not support the logistics team with complex integrations.

Absence of seamless integration capabilities

They could not find a suitable dimensioning solution that seamlessly integrates with the company’s WMS.

Business Problems
Manual data input and upload
The company performed most of the data input and upload process manually despite having a laser-based dimensioner.
Low customer satisfaction

Sometimes, wrong parcels were shipped to the customersbecause the orders got mixed up at the packing station. This impacted customer satisfaction.

Difficulty in Revenue Recovery
The company wasunable to recover revenue lost due to chargebacks.
Logistics Problems
Improper Slotting Mechanism

Low picking efficiency arising from improper slotting mechanism transformed into low throughput at the packing station.

Inefficient Dimensioning Flow

The dimensioning flow was inefficient as it was manual, and the dimensioning system did not have features to expedite their workflow.

Bulky Laser-based dimensioner

The old dimensioner’s design was very bulky. It took up a lot of space in the packing station, restricting movements and decreasing productivity.

IT Problems
Lack of customizable workflows

The current dimensioning solutions couldn’t keep up with the company’s dimensioning workflow due to a lack of customizable workflows.

Resource allocation difficult for complex integrations

The IT team could not support the logistics team with complex integrations.

Absence of seamless integration capabilities

They could not find a suitable dimensioning solution that seamlessly integrates with the company’s WMS.

Why did the customer choose vMeasure dimensional scanner over other dimensioners?

vMeasure dimensional scanner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics aligned with the Operations teams’ expectations.

The vMeasure team built customizable workflows that included features like Barcode Validation using Regex pattern and Webhook Payload Customization.

vMeasure was able to integrate with the client’s WMS without needing heavy lifting from their IT team.

The mount design was customized by changing the touchscreen display orientation in the direction of the Vision Head Unit.

The vMeasure device was integrated with the client’s preferred weighing scale.

vMeasure dimensional scanner was small and compact, leaving more space for the warehouse worker to move freely.

The device was very simple to install within 15 – 20 minutes and had minimal parts.

Dimensioning Capability

vMeasure dimensional scanner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics aligned with the Operations teams’ expectations.

Software Integration

The vMeasure team built customizable workflows that included features like Barcode Validation using Regex pattern and Webhook Payload Customization.

vMeasure was able to integrate with the client’s WMS without needing heavy lifting from their IT team.

Hardware Customization

The mount design was customized by changing the touchscreen display orientation in the direction of the Vision Head Unit.

The vMeasure device was integrated with the client’s preferred weighing scale.

Physical Characteristics

vMeasure dimensional scanner was small and compact, leaving more space for the warehouse worker to move freely.

The device was very simple to install within 15 – 20 minutes and had minimal parts.

The vMeasure Dimensioning Solution

vMeasure Dimensioning system acts as an entire dimensioning + order verification solution for the client. The following business process was completed using the vMeasure UX on the touch screen
  • The order details, along with the SKUs to be packed for the order, are displayed.
  • The warehouse associate then scans the individual FNSKU to verify.
  • Once all the items are verified using the FNSKU, the warehouse associate then packs the order and places the package on the vMeasure system.
  • The warehouse associate scans the confirmation barcode to trigger the measurement on the vMeasure system.
  • Once the measurement is triggered, the vMeasure system automatically dimensions the package and updates the corresponding data to Ship-Station
  • The vMeasure system returns to the order ID scan screen automatically once the data upload to ShipStation is complete.
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How did the client benefit from vMeasure dimensional scanner?

The order dispatch accuracy increased tremendously, and more orders went on time, resulting in happier customers.

The company transitioned from purchasing a dimensioner on a CapEx basis to an OpEx basis because of vMeasure.

vMeasure boosted the company’s bottom line by reducing shipping costs with zero capital outlay.

As more orders went out, no orders were left idle, taking up crucial space.

Parcel audit was possible because of the image capture feature.

Warehouse workers took less time to dimension and did not have to manually upload the measurement data to their WMS, saving time and improving efficiency.

The customizable workflows coalesced with the company’s outbound flow and improved data capture.

vMeasure’s compact design was more ergonomically friendly than the old dimensioner. Thus, the workers did not exert much to measure parcels, and their speed automatically improved.

The labor allocation was focused on high-value activities since the dimensioning process was automated.

The parcel images served as proof against damage claims.

Workers felt it was less straining to push the data into the WMS as the process was automated by vMeasure, resulting in less fatigue and high morale.

The quality of data collected at all pack stations improved and felt more organized for later consideration by the decision-makers.

What makes vMeasure the only vMeasure dimensional scanner capable of solving your needs?

vMeasure is an highly adaptable dimensioning as a service solution which can capture the height, length, width, weight and image of the parcel/SKU in <1 second.
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
1.2 x 1.2 x 0.8 in*
3 x 3 x 2 cm
(* For items below 0.8 inches in height, a special envelope base plate is required)
Maximum Dimensions
(L – W – H​)
39.4 x 29.5 x 17.7 in​
100 x 75 x 45 cm
Accuracy
Cubes/Cuboids – 0.2 in / 0.5 cm​
Other Objects – 0.4 in / 1 cm
Mounted on
Table / Mobile Cart / Mechanical Conveyor
Data captured
  • Annotated SKU/Parcel image​
  • Additional SKU/Parcel image​
  • Custom fields for additional data capture during measurement
* For items below 0.8 inches in height, a special envelope base plate is required​
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
2 x 2 x 2 in​
5 x 5 x 5 cm
Maximum Dimensions
(L – W – H​)
53.1 x 41.3 x 33.5 in
135 x 105 x 85 cm
Accuracy
0.4 in / 1 cm
Mounted on
Table / Mobile Cart / Mechanical Conveyor
Data captured
  • Annotated image
  • Multiple angles of SKU/Parcel
  • Custom fields for additional data capture during measurement​
vMeasure Parcel Ultima Specifications
Minimum Dimensions
(L – W – H​)
3.9 x 3.9 x 3.9 in​
10 x 10 x 10 cm
Maximum Dimensions
(L – W – H​)
78.7 x 59.1 x 55.1 in​
200 x 150 x 140 cm
Accuracy
0.6 in / 1.5 cm​
Mounted on
Floor / Mechanical Conveyor
Data captured
  • Annotated image
  • Multiple angles of SKU/Parcel
  • Custom fields for additional data capture during measurement
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