Dimensioners at the price of a coffee per day

Case Study

How did replacing manual dimensioning with automated dimensioning and custom workflows improve the fulfillment center?

Industry

ECommerce-focused 3PL

Product

vMeasure Dimension Machine

Process

Outbound Logistics

Use case

Shipping cost reduction
Increasing throughput rate 

Integration

Warehouse Management System 

Case Study Summary

vMeasure automated parcel dimensioner machine was deployed at the outbound packing station to dimension a variety of SKUs as the firm stored and delivered products to the customer’s doorstep.
vMeasure developed a desktop application that allowed warehouse staff to upload measurement data to their WMS.
The implementation of vMeasure has significantly increased the client’s parcel throughput and workspace productivity by enabling them to accurately measure and record parcel information.

Problems faced by the Client

Manual Dimensioning Process

The client’s manual measurement and input of product dimensions slowed down the shipping process, resulting in a noticeable delay.

Increased Shipping Costs
The company incurred unexpected shipping expenses as the SKU DIM information was recorded incorrectly.
Wrong parcels picked
The high volume of order requests forced the employees to quickly pick up and pack the wrong SKUs, leading to decreased customer satisfaction.
Low parcel throughput

Low parcel throughput at the outbound station due to manual dimensioning.

Parcel Congestion

Extra parcels are being stored at the staging area leading to overall delay in loading and unloading.

Underutilization of Trucks

The manual dimensioning process led to significant discrepancies in load factor causing underutilization of the trucks.

Manual Data Upload

Inputting all the product information by hand exacerbated the situation for employees, leading to low productivity.

Non-compatible solution for company’s workflow

The current laser-based dimensioning solutions could not adapt to the company’s workflow, hindering the shipping specialist’s efficiency.

Timeline discrepancies to support integrations

The IT team could not support the logistics team with complex integrations.

Business Problems
Manual Dimensioning Process

The client’s manual measurement and input of product dimensions slowed down the shipping process, resulting in a noticeable delay.

Increased Shipping Costs
The company incurred unexpected shipping expenses as the SKU DIM information was recorded incorrectly.
Wrong parcels picked
The high volume of order requests forced the employees to quickly pick up and pack the wrong SKUs, leading to decreased customer satisfaction.
Logistics Problems
Low parcel throughput

Low parcel throughput at the outbound station due to manual dimensioning.

Parcel Congestion

Extra parcels are being stored at the staging area leading to overall delay in loading and unloading.

Underutilization of Trucks

The manual dimensioning process led to significant discrepancies in load factor causing underutilization of the trucks.

IT Problems
Manual Data Upload

Inputting all the product information by hand exacerbated the situation for employees, leading to low productivity.

Non-compatible solution for company’s workflow

The current laser-based dimensioning solutions could not adapt to the company’s workflow, hindering the shipping specialist’s efficiency.

Timeline discrepancies to support integrations

The IT team could not support the logistics team with complex integrations.

Why do customers choose vMeasure dimension machine
over other dimensioners?

vMeasure Dimensioner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics of the product exceeded the expectations of the Operations teams, providing reliable and consistent results.

A seamless integration between vMeasure and the warehouse management system of the client was achieved without disrupting existing workflows.

The IT team was relieved to see the simplicity of the integration, as they did not have to invest extensive resource or time in it.

vMeasure Dimensioner was small and compact, so the warehouse worker had more room to move around.

With minimal parts and a straightforward design, installation took only 20 minutes.

vMeasure emerged as the clear winner in terms of cost-effectiveness for the company, beating out the competition.

The price gap between vMeasure and its next cheapest choice was as much as 60%.

Dimensioning Capability

vMeasure Dimensioner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics of the product exceeded the expectations of the Operations teams, providing reliable and consistent results.

Software Integration

A seamless integration between vMeasure and the warehouse management system of the client was achieved without disrupting existing workflows.

The IT team was relieved to see the simplicity of the integration, as they did not have to invest extensive resource or time in it.

Physical Characteristics

vMeasure Dimensioner was small and compact, so the warehouse worker had more room to move around.

With minimal parts and a straightforward design, installation took only 20 minutes.

Cost

vMeasure emerged as the clear winner in terms of cost-effectiveness for the company, beating out the competition.

The price gap between vMeasure and its next cheapest choice was as much as 60%.

The vMeasure Dimensioning Solution

vMeasure Dimensioning system acts as an entire dimensioning + order verification solution for the client. The following business process was completed using the vMeasure UX on the touch screen
  • The order details, along with the SKUs to be packed for the order, are displayed.
  • The warehouse associate then scans the individual FNSKU to verify.
  • Once all the items are verified using the FNSKU, the warehouse associate then packs the order and places the package on the vMeasure system.
  • The warehouse associate scans the confirmation barcode to trigger the measurement on the vMeasure system.
  • Once the measurement is triggered, the vMeasure system automatically dimensions the package and updates the corresponding data to Ship-Station
  • The vMeasure system returns to the order ID scan screen automatically once the data upload to ShipStation is complete.

How did the client benefit from vMeasure dimension machine?

The vMeasure automated parcel dimensioner proved to be a game-changer for the client’s shipping process, streamlining operations and eliminating delays caused by manual tasks.

With the deployment of the vMeasure dimensioner, the company avoided unexpected shipping expenses as the SKU DIM information was recorded correctly.

Automated dimensioning enabled the firm to pick and pack the appropriate SKUs, resulting in higher customer satisfaction.

Boosted the company’s bottom line by reducing shipping costs with zero capital

Switching to an automated dimensioner resulted in a 20% increase in throughput rate.

The staff could choose cartons more wisely, resulting in reduced packing waste.

Reduced risk of using incorrect data for shipping or data management.

Improved the quality of Master SKU data that went into the WMS.

The finance team were able to make the shipping charges predictable as they had accurate dimensions.

Precise data reduced the stress of dealing with chargebacks when working with 3PLs.

Enhanced order accuracy by using dimensions and photographs to confirm that the correct SKU is being shipped.

Effortlessly lowered leasing and warehouse real estate costs by implementing improved warehouse space management practices with accurate parcel DIM information.