Case Study
How an OEM wholesale distributor saved on shipping through vMeasure Automated Dimensioner?
Industry
OEM manufacturer
Wholesale distributor
Product
Static Dimensioning System
Process
Outbound Logistics
Use case
Shipping Cost Reduction
Integration
Multi carrier shipping software
Software Integrated
Shipstation
Case Study Summary
vMeasure dimensioner was deployed in the pack-station and integrated with ShipStation software to provide accurate DIMs for the right carrier rate identification.
vMeasure also lists the SKUs in each order (reverse API call from Shipstation) by custom modification of the vMeasure touch screen UX so that the client can order verification in-situ on the dimensioner without moving to another application/screen.
The client can now see increased parcel throughput at their packing stations with lower and more predictable shipping costs and increased customer satisfaction as each order is verified at the packing site before shipping.
About the Client
The client is a USA-based OEM manufacturer and wholesale distributor of electrical and electronics goods.
Their strategic focus is on providing high-quality electronic accessories through in-house product development and manufacturing.
Pedantic Control on pricing and quality over their products and services is the key to the client’s success.
Problems faced by the Client
- Business Problems
- Logistics Problems
Optimize operational costs
As the only wholesale distributor of their own products, the client was under heavy pressure to optimize operational costs with shipping
Lack of new warehouse space
The fast business expansion seen during the pandemic and the lack of new warehouse space near the centralized manufacturing center meant that the client had to ship more orders using the same fulfillment centers
Reduced customer satisfaction
Due to the high volume of orders managed in a limited space, sometimes wrong SKUs are picked for each order and packed, leading to reduced customer satisfaction
Low parcel throughput
Low parcel throughput at the packing station due to manual dimensioning for data input into the system
Accuracy variance
The accuracy variance in the manual dimensioning data to actual dimensioning data led to high shipping surcharges and a lack of predictability in shipping charges
High Returns
High Returns leading to increased operational costs because wrong items were being packed and sent
Why did the customer choose vMeasure to solve the above logistics problems?
Dimensioning Capability
- Can cover all the product/SKU sizes which need to be dimensioned
- The accuracy and repeatability metrics were in-line with the Operations teams’ expectation
Integration
- Provided direct native integration to Shipstation through APIs
- Easily call all order data from Shipstation and list the SKUs/products per order, enabling order verification in-site at packing stations
On-Screen customization
- Customizable to display the complete list of orders to be packed for the shift along with SKUs orders
- Ability to use the integrated barcode scanner along with the vMeasure’s deep integration
Physical Characteristics
- Small, compact, and comes integrated with a weighing scale and a barcode scanner
- The touch screen allows the system to work standalone without needing a separate computer/laptop, thereby saving packing station space
The vMeasure Dimensioning Solution
vMeasure Dimensioning system acts as an entire dimensioning + order verification solution for the client. The following business process was completed using the vMeasure UX on the touch screen
- The order details, along with the SKUs to be packed for the order, are displayed.
- The warehouse associate then scans the individual FNSKU to verify.
- Once all the items are verified using the FNSKU, the warehouse associate then packs the order and places the package on the vMeasure system.
- The warehouse associate scans the confirmation barcode to trigger the measurement on the vMeasure system.
- Once the measurement is triggered, the vMeasure system automatically dimensions the package and updates the corresponding data to Ship-Station
- The vMeasure system returns to the order ID scan screen automatically once the data upload to ShipStation is complete.
Benefits accrued by the client by using vMeasure
- Business
- Operational
- Administrative
Easy Compliance with Dim Pricing by providing accurate dimensions
Reduced carbon emission as the shipping volumes dropped
Increased Parcel throughput by shipping more orders per sq. ft of fulfillment center
Increased customer verification
Faster Packing process by saving up to 30% of their packing time
Reduced steps taken to dimension packages from 6 manual steps to 2
Improve order verification by making sure the right SKU is shipped by mapping dimensions & product to each order accurately
Reduced risk of using inaccurate data for shipping or data management entered manually
Eliminated the anxiety which arises from interacting with 3PLs due to inaccurate chargebacks
provided information clarity to their finance team by getting accurate shipping costs with accurate parcel dimensions
Reduced risk of lack of labor by improving automation at the shipping station
Simplified the process of generating labels from multi-carrier shipping software
What makes vMeasure the only static parcel dimensioner
capable of solving your needs?
vMeasure is an highly adaptable dimensioning as a service solution which can capture the height, length, width, weight and image of the parcel/SKU in <1 second. With an ability to dimension anything from envelopes to refrigerators using three different mount heights/modes (Small Sku Mode, White goods mode, All Parcel mode) all starting at just 99 USD a month. Check out the complete dimensioning range in the interactive below
- Small SKU Mode
- All Parcel Mode
- White Goods Mode
- Mount Height
- Min and Max Measurable Size
- Measuring Accuracy
- Dimensioning Size Range
- Additional Data Capture
- Mount Height
- Min and Max Measurable Size
- Measuring Accuracy
- Dimensioning Size Range
- Additional Data Capture
- Mount Height
- Min and Max Measurable Size
- Measuring Accuracy
- Dimensioning Size Range
- Additional Data Capture
- Small SKU
- All Parcel
- White Goods
Mount Height
Min and Max Measurable Size
Measuring Accuracy
Dimensioning Size Range
Additional Data Capture
Mount Height
Min and Max Measurable Size
Measuring Accuracy
Dimensioning Size Range
Additional Data Capture
Mount Height
Min and Max Measurable Size
Measuring Accuracy
Dimensioning Size Range
Additional Data Capture
What are you waiting for?
Start Dimensioning at 99 USD/month