State intracity traffic rules & regulations
Delays in loading, unloading, and waybill creation made it difficult for the truck to comply with state intracity traffic rules & regulations, leading to missed deliveries.
Lowered customer satisfaction
The company could not identify the touchpoint where the parcels get damaged. This lowered customer satisfaction.
Increased logistics & operational costs
The company saw increased logistics & operational costs due to erroneous data from manual measurements and a lack of optimized warehouse storage.