Dimensioning System starts at just $130/month

Dimension Machine

Case Study

How did a fulfillment center improve the throughput rate by replacing manual dimensioning with automated dimensioning & custom workflows?

Industry

eCommerce

Product

vMeasure Dimensional Scanner

Process

Outbound Logistics

Use case

Order Dispatch Accuracy
Parcel Insurance

Integration

Warehouse Management system

Case Study Summary

The client is a fulfillment center who implemented vMeasure at the packing station to get accurate dimensions by replacing the laser-based dimensioning system.
Their entire workflow, including the SKU Incoming Tracking and Barcode Validation, was built and customized by the vMeasure Team to fit their dimensioning flow.
The implementation of vMeasure allowed the client to dimension SKUs much faster and simplified their workflow by eliminating manual data input on the WMS.

Problems faced by the Client

Manual data input and upload

The company performed most of the data input and upload process manually despite having a laser-based dimensioner.

Low customer satisfaction

Sometimes, wrong parcels were shipped to the customersbecause the orders got mixed up at the packing station. This impacted customer satisfaction.

Difficulty in Revenue Recovery

The company wasunable to recover revenue lost due to chargebacks.

Improper Slotting Mechanism

Low picking efficiency arising from improper slotting mechanism transformed into low throughput at the packing station.

Inefficient Dimensioning Flow

The dimensioning flow was inefficient as it was manual, and the dimensioning system did not have features to expedite their workflow.

Bulky Laser-based dimensioner

The old dimensioner’s design was very bulky. It took up a lot of space in the packing station, restricting movements and decreasing productivity.

Lack of customizable workflows

The current dimensioning solutions couldn’t keep up with the company’s dimensioning workflow due to a lack of customizable workflows.

Resource allocation difficult for complex integrations

The IT team could not support the logistics team with complex integrations.

Absence of seamless integration capabilities

They could not find a suitable dimensioning solution that seamlessly integrates with the company’s WMS.

Business Problems
Manual data input and upload

The company performed most of the data input and upload process manually despite having a laser-based dimensioner.

Low customer satisfaction

Sometimes, wrong parcels were shipped to the customersbecause the orders got mixed up at the packing station. This impacted customer satisfaction.

Difficulty in Revenue Recovery

The company wasunable to recover revenue lost due to chargebacks.

Logistics Problems
Improper Slotting Mechanism

Low picking efficiency arising from improper slotting mechanism transformed into low throughput at the packing station.

Inefficient Dimensioning Flow

The dimensioning flow was inefficient as it was manual, and the dimensioning system did not have features to expedite their workflow.

Bulky Laser-based dimensioner

The old dimensioner’s design was very bulky. It took up a lot of space in the packing station, restricting movements and decreasing productivity.

IT Problems
Lack of customizable workflows

The current dimensioning solutions couldn’t keep up with the company’s dimensioning workflow due to a lack of customizable workflows.

Resource allocation difficult for complex integrations

The IT team could not support the logistics team with complex integrations.

Absence of seamless integration capabilities

They could not find a suitable dimensioning solution that seamlessly integrates with the company’s WMS.

Why did the customer choose vMeasure dimensional scanner
over other dimensioners?

vMeasure dimensional scanner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics aligned with the Operations teams’ expectations.

The vMeasure team built customizable workflows that included features like Barcode Validation using Regex pattern and Webhook Payload Customization.

vMeasure was able to integrate with the client’s WMS without needing heavy lifting from their IT team.

The mount design was customized by changing the touchscreen display orientation in the direction of the Vision Head Unit.

The vMeasure device was integrated with the client’s preferred weighing scale.

vMeasure dimensional scanner was small and compact, leaving more space for the warehouse worker to move freely.

The device was very simple to install within 15 – 20 minutes and had minimal parts.

Dimensioning Capability

vMeasure dimensional scanner covered all the product/SKU sizes which need to be dimensioned within <1 sec

The accuracy and repeatability metrics aligned with the Operations teams’ expectations.

Software Integration

The vMeasure team built customizable workflows that included features like Barcode Validation using Regex pattern and Webhook Payload Customization.

vMeasure was able to integrate with the client’s WMS without needing heavy lifting from their IT team.

Hardware Customization

The mount design was customized by changing the touchscreen display orientation in the direction of the Vision Head Unit.

The vMeasure device was integrated with the client’s preferred weighing scale.

Physical Characteristics

vMeasure dimensional scanner was small and compact, leaving more space for the warehouse worker to move freely.

The device was very simple to install within 15 – 20 minutes and had minimal parts.

The vMeasure Dimensioning Solution

vMeasure Dimensioning system acts as an entire dimensioning + order verification solution for the client. The following business process was completed using the vMeasure UX on the touch screen
  • The order details, along with the SKUs to be packed for the order, are displayed.
  • The warehouse associate then scans the individual FNSKU to verify.
  • Once all the items are verified using the FNSKU, the warehouse associate then packs the order and places the package on the vMeasure system.
  • The warehouse associate scans the confirmation barcode to trigger the measurement on the vMeasure system.
  • Once the measurement is triggered, the vMeasure system automatically dimensions the package and updates the corresponding data to Ship-Station
  • The vMeasure system returns to the order ID scan screen automatically once the data upload to ShipStation is complete.
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How did the client benefit from vMeasure dimensional scanner?